1. What’s Mtunda?

Mtunda is growing East African Brand dealing in Ecommerce (Online Selling) Mtunda.com, Mtunda Travels a Travel Agency that is aimed to connect other travel Agency and Local Tour Operators with Visitors or travelers who want to visit the pearl of Africa East Africa.

Mtunda.com is becoming very popular with its Quality, affordable Prices and value for money for products sold to customers both online and at the shop which is located at Mithoo Center Building Mtunda Store Shop T10 Nairobi Moi Avenue. 

2. What do you deal in?

Mtunda.com is simple, fast, secure and easy. we deal in,

Products: From Mobiles to Tablets, Laptops to Electronics, Shoes, Perfumes, Cameras, Projectors, Watches to Sunglasses, Television to Gaming consoles, Home & Decor to Home Appliance and Systems we pride ourselves on selling all the products that are hip, trend and are valuable to our customers at Mtunda.com

3. Where are you located?

Shop both online and at the shop in Kenya, Quality, affordable Prices and value for money for products.

Located Mithoo Center Building Mtunda Store Shop T10 Nairobi Moi Avenue


4How do i order?

You can order online from our website www.mtunda.com or simply inbox us via our Facebook page or Whatsapp us on +254110710388 with what you want and we shall deliver wherever you are. or visit our shop at Mithoo Center Building Mtunda Store Shop T10 Nairobi Moi Avenue

5. How long does it take to deliver?

We offer Same-day and Next-day delivery for Nairobi residents.

6. How much does it cost to deliver?

We charge a standard fee of Kes 250 for all deliveries in Nairobi CBD. but for further deliveries delivery cost will be negotiated according to the fares being charged to us by the third party and our customer service team will be sure to inform you about the charges or any changes.

7. How do I pay?

You can pay using Cash on Delivery or via BUY GOODS & SERVICE TILL (4478524). If you order through our website, the payment is automatic though mobile money.

Note Visa card master card and credit card will soon be allowed once we confirm our third-party providers.

8. Can I return the product if I don’t like it?

Yes you can, but only with 3 days of delivery. and 7days but only if they meet preconditions of returned items and restocking fees may apply if item is found to be ok. read more in our return policy.

9. Do you deliver upcountry?

we do deliver upcountry by bus or taxis meaning by third party and before we do send the items customer has to consent that the safety of their goods are in there hands and its between the customer and the third party we are just bridge of communication and mtunda.com wont be held liable for a product damaged in transit or stolen or lost.

10. Where do you source your products from?

ALL our products are sourced and shipped from Dubai, United Arab Emirates. We do seriously vet our suppliers to ensure you get only high quality stuff.

11. How can I contact support?

Please contact us via our Facebook page or Whatsapp +254110710388 or  customerservice@mtunda.com  via www.mtunda.com