Shipping policy

Mtunda.com currently offers same-day and next-day deliveries to customers around Nairobi metropolitan area only.

Rates

• Ksh 100 around Nairobi CBD.
• Ksh 350 Express Delivery Around Nairobi.
• For Orders Ordered outside Nairobi but paid Nairobi shipping rate our customer service Agent will call you and update you with the shipping rates to that area and if you agree you will pay the difference upon delivery.
• For Customers in far area we will send the product by Third parties like G4S or cheap means like bus or taxis after our customer service Agent contacts you to update you about shipping available means to your location and should you agree, we are not responsible for damage or theft of the item because we shipping it at your consent. Otherwise we advise the customer to come and pick the product from our store as we are expending to be able to avail shipping to their location.
• Please Note that some orders require an initial payment (partial payment/deposit) of selling price before the item or product is shipped from dubai. this is an assurance that the item will be taken or accepted to avoid cancellation of the order or change of mind since its internationally shipped at customers request and confirmation.

 

All orders before Midday will be shipped out on the same day. After Midday, orders are processed for next-day delivery. However, if you want it on the same day after noon, then you can opt for express delivery between noon and 4:00pm.